At graphai.life, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
Last updated: May 2025
1. Information We Collect
We may collect your name, email address, phone number, company name, and message content when you submit an enquiry form. We also collect technical data such as IP address, browser type, and pages visited through cookies and analytics tools.
2. How We Use Information
We use collected information to respond to enquiries, deliver AI consulting services, improve our website, and comply with legal obligations. We do not sell personal information.
3. Disclosure
We may share information with service providers who assist our operations (hosting, email, analytics) under contractual confidentiality obligations, or when required by law.
4. Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission over the Internet is completely secure.
5. Your Rights
Under PIPEDA, you may request access to, correction of, or deletion of your personal information. You may withdraw consent where applicable. To exercise these rights, contact us at [email protected].
6. Complaints
If you believe we have not addressed your privacy concern, you may file a complaint with the Office of the Privacy Commissioner of Canada (OPC) at priv.gc.ca.
7. Retention
We retain personal information only as long as necessary for the purposes described or as required by law.
8. Contact
Contact details:
Address: 340 Albert Street, Suite 1300, Ottawa, ON K1R 7Y6
Phone: +1 613 555 0518
Email: [email protected]
Business Number (BN): BN 738164927RC0001
Hours: Mon–Fri: 9:00–18:00 ET